Someone answers. Tonight.

Shoppers who ask a question are ready to buy: if someone answers while they're hot. Your Trinacle team staffs the chat box on your store.

Minutestypical first response during business hours
Includedin every plan: even Lite
๐Ÿ”’Your chat inbox: answered by your team
Live Chat: live view
In plain English

What you actually get

Most store chat boxes are robots that frustrate people, or silent boxes nobody watches. Yours is staffed by your Trinacle team: real humans who know your products, answer in minutes during business hours, and capture the order that would've bounced.

Every conversation shows up in your dashboard alongside everything else. If a customer asks something your team can't answer, it comes to you: one notification, not a lost shopper. Chat history attaches to the customer's profile, so next time they visit, we already know them.

It's included in every plan, from Lite up. The cheapest conversion booster on this list: someone to say "yes, that part fits your model."

How Trinacle runs this for you

Run by your team, checked by humans

You're not buying software you have to learn. You're not hiring freelancers either. You get a marketing team that uses smart software to get more done: and a real human checks every word, link, and image before anything reaches your customers.

1

Your strategist plans it

We set up the chat on your store, write the greeting, and train on your FAQ.

2

The production system builds it

Your Trinacle team staffs the inbox during business hours.

3

A human checks every piece

Hard questions get escalated to you: everything else, we handle.

What this piece replaces

Chat service / virtual assistant$400 โ€“ $1,500/mo
Chatbot subscription$50 โ€“ $200/mo
With TrinacleFrom $315/mo: everything included
Live Chat questions

Fair questions

What hours is chat staffed?
Business hours, US time zones: evenings and weekends queue to the next morning with an auto-reply saying so. Never a silent box.
Will they know my products?
Yes: your team works your store daily across email, social, and SEO. Chat isn't a separate call center; it's the same people who know your catalog.
Can I see the conversations?
Every chat is in your dashboard, attached to the customer. Nothing happens on your store that you can't read.
Flat monthly pricing: No contracts

Your marketing team is one install away.

Pick a plan, approve the work, watch the revenue attribution roll in. No freelancers to hire, no tools to stitch together, no hourly billing.

Plans from $315/mo: Live in minutes: Cancel any time